Return & Exchange Policy
If you are not completely satisfied with your Landia purchase for any reason, please return it within 30 days of purchase (and almost full) for a full refund. You are only responsible for return and replacement shipping charges. We regret that we are unable to refund your original shipping charges (if applicable) unless the return was a result of our error. Have questions? Get in touch with us.
HOW TO RETURN A PRODUCT:
The return must be postmarked within 30 days of the original ship date on your invoice, and the product must be mostly full. Multiple exchanges will not be allowed.
Please ship the products in the original packaging to the address below to ensure that your return remains eligible for a refund.
Please mail product returns to the following address below.
All bundled items must be returned with all components for a full refund.
A full refund will be issued on a return that included a FREE product or a FREE gift only if the return is made within 30 days of original ship date on the invoice and the FREE gift accompanies the return.
Any product that is returned without the promotional item(s) that was included with the original transaction will have the value of the promotional item (divided by the number of products purchased) deducted from the refund amount.
Please allow up to 14 business days from receipt of returned items to process a return and credit your account. A credit should appear on your statement within 2 full billing cycles.
Landia Skincare
1219 14th Street
Oregon City, OR 97045